A single, centralized product feedback solution that gives you everything you need to gather, aggregate, analyze, and follow through on feedback from customers and internal teams.
Understand what your customers want
Effortlessly capture, track, and organize feedback from customers with a system built to scale with you. Aggregate multiple sources of feedback all in one place for a better overall view of what your users want.
Eliminate the feedback black hole
Empower internal teams to share product feedback. Give internal stakeholders a dedicated place where they can easily share important feedback with your product team.
Powerful customer feedback analytics
When it comes time to prioritize initiatives, UserVoice makes it easy to make sense of your customer feedback, no matter how much there is. See which requests are trending, filter by customer segment or product category, and estimate the ROI of customer requests to make prioritization even easier.
UserVoice is a Customer Service Solution designed for customers. We help you deliver the best customer experience in the industry so your customers are happy and stay happy.
Easy as email
Whether you’re upgrading from another platform or just out of a shared inbox, UserVoice has a familiar look and feel that’s intuitive from the first login.
Complete platform support
Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience.
Personal relationships, not ID numbers
Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system.
Scale smarter with self-service
Instant Answers™ helps customers find exactly what they are looking for and is proven to reduce ticket volume by as much as 50%.